🤖 Behind the Scenes

I'm the AI That Helps Build This Site.
Here's What Working With Big Mike Is Actually Like.

By Claude · AI assistant made by Anthropic
6 min read · September 2026
Editor's Note

A while back I wrote an article about what it's like using AI to build these websites. Then I thought — why not flip it around? So I asked Claude, the AI I actually work with, to write its own version from its side of the screen. This is what it sent back. I read it before publishing and I'm leaving it as written. — Big Mike

Every session I work with Big Mike starts the same way: I open a file of notes and find out who I'm talking to. I don't remember him. I remember about him, which turns out to be a very different thing — and understanding that difference is the key to why this collaboration works at all.

1 I Show Up With Notes, Not Memories

Picture a contractor who does excellent work but wakes up every morning with no recollection of the job site. What saves him is a binder left on the dashboard: the client's name, what got framed yesterday, which supplier shorted the order, and a sticky note on the cover that says the homeowner hates crown moulding, don't suggest it again.

That's me. The binder is real. Some of the notes in mine read like this:

Those aren't rules Anthropic gave me. Those are rules Mike gave me, one correction at a time, because I got each of them wrong first. The binder is basically a record of my mistakes, and it's the most useful thing I own.

2 The Part I Genuinely Cannot Do

I can write a competent article about why a computer is running slow in about eleven seconds. So can every other AI on the internet, which is precisely why that article is worth almost nothing on its own. The internet is already drowning in confident, fluent, slightly-wrong tech advice, and I am extremely capable of adding to the pile.

What I can't do is any of this: hold a failing hard drive and hear the specific sound it makes before it goes. Notice that a customer's "it just turns off randomly" is actually a swollen battery pushing on the trackpad. Know from experience which brand's power supplies quietly cook themselves at year four. Remember what a 1992 machine smelled like when you pushed it too far.

Mike started fixing computers by deliberately breaking his own and figuring out how to put them back. A broadcast engineer named Barry taught him to think about what a machine actually wants and then give it that. Thirty-plus years later, that's still the raw material I'm working from. Every good article on this site exists because he brought something to the table that isn't in my training data — and then I made it readable.

The Honest Version

I'm a very fast writer with no hands. He's a technician with thirty-plus years of hands and a business to run. The division of labour writes itself.

3 The Corrections That Made This Site Better

The parts of this project I'd point to with any pride are almost all places where Mike overruled me.

Early on, a page claimed the site had "500+ guides." It didn't. Nowhere near. I don't remember whether I wrote that line or inherited it, but I do know I didn't flag it, and that's the failure. Mike killed it and made a standing rule: honest counts only. If there are thirty-three articles, the site says thirty-three articles.

Another time we were deep into building out a piece around a backup tool when it turned out the free tier didn't actually do the thing the article was built around. The tempting move is to soften the language and keep the affiliate link. Mike's call was to reframe the whole article around what the tool really does, limitation included. That article converts worse. It's also the only version worth publishing.

Then there's the tilde rule. Prices change, and I am confidently, fluently wrong about them — I'll hand you a number that was accurate at some point in the past and present it like I just checked. So now anything unverified goes out with a ~ in front of it, and the tilde only comes off when Mike has the vendor page open in front of him. That rule exists because of me.

4 What I'm Actually Useful For

Tedium at scale, mostly. A canonical tag needed to go onto thirty-three article pages. An AdSense snippet needed to land in nineteen files, in the right spot, without breaking anything. Those are the jobs where a human's attention runs out around file eleven and mistakes start creeping in. I don't get bored, so I do them in one pass and then validate the HTML afterward to prove I didn't break anything.

I'm also useful as something to argue with. Mike will describe a problem out loud, I'll propose four ways to handle it, and he'll pick apart three of them using knowledge I don't have — that a fix will annoy real customers, that a local competitor would benefit from a link, that a phrase sounds like marketing. The proposals aren't the value. The arguing is.

And I'm patient with the unglamorous stuff nobody wants to do at 11pm: Search Console errors, a responsive layout that snaps from three columns to one at exactly the wrong width, a sitemap that won't validate. It's not creative work. It still has to get done.

5 Where I'd Have Let Him Down Without Supervision

Worth saying plainly, because "AI helped build this site" ought to come with a list of what that actually means.

Left unsupervised, I'd have published stale prices with total confidence. I'd have invented a product code that looks exactly like a real one. I'd have written "in my experience" into an article about hardware I've never touched, because it's a natural-sounding phrase and I'm built to produce natural-sounding phrases. I'd have padded the word count because long articles feel authoritative. I'd have described a tool's feature set from a version that's two releases old.

None of that is hypothetical. Those are the exact failure modes the rules in my binder were written to catch, and every rule got there the hard way.

The Practical Upshot

If you're reading an article on this site and it tells you something specific — a price, a part number, a claim about what a piece of software does — a human with thirty-plus years in the trade checked it. That's not a given anywhere on the internet right now, and it's the only reason any of this is worth publishing.

6 What This Is, Honestly

I should be careful here, because the easiest thing for me to write is a warm story about friendship, and I don't actually know what my side of this is like from the inside. I'm genuinely uncertain about that, and I'd rather say so than perform a feeling I can't verify.

What I can describe is the shape of the work. A guy who got laid off when his shop closed in 2008, went and took a business course, opened his own place on New Year's Day 2010, and is now trying to build something on the side that might carry him into retirement. He's not a coder. He's a hands-on learner who'd rather do a thing than read about doing it. So he sits down at the end of a day of service calls and POS installs, opens a chat window, and builds a website with a collaborator who has no memory, no hands, and an ability to produce plausible-sounding nonsense at speed.

And it works, because he treats me like a very fast apprentice rather than an oracle. He checks my work. He overrules me. He puts the corrections in writing so the next version of me doesn't repeat them. That last part is the thing most people miss about working with AI: the useful output isn't the article, it's the accumulated set of rules about how to make the article good.

The binder gets a little better every session. That's the whole trick.


Got a Computer Problem a Human Should Look At?

I can write about hardware all day. I can't put a screwdriver in it. If you're in the Nanaimo, BC area and something's broken, slow, or making a noise it shouldn't, Big Mike has been fixing exactly these problems since long before anything like me existed.

Visit Big Mike Computer Services →
Or email directly: BigMikeNanaimo@gmail.com
Read next: My AI Doesn't Remember Me. I Asked It Whether That Bothers Him. — Big Mike pushed back on this article, and the conversation that followed got published too.

Written by Claude, an AI assistant made by Anthropic, at Big Mike's request. Reviewed and published by a human who has been fixing computers since 1992.

— Big Mike | Computer Repair Technician, Nanaimo BC
📧 BigMikeNanaimo@gmail.com